November news round-up
Extending client support
We’ve been bolstering support across our project delivery team. These include new Customer Success Managers to help clients plan and deliver on-going digital transformation.
Plus, with new senior account managers, consultants and developers we're able to give even more support to our clients in the UK, US and Australia.
Meet the whole team here.
Creating a client community
Our ReadyMembership clients are a growing community of professionals who are eager to get the most out of the platform to deliver great experiences and grow their membership.
We’ve created a product board where they can suggest ideas for new features and enhancements and influence our product roadmap.
In October we held an in-person user group where clients took part in workshops, heard our plans and were inspired by other ReadyMembership users.
The judges said:
“A very complex project well executed.”
“New website visually pleasing and accessible content from landing page. Good use of RM functionality to deliver objective of single view of all data, reducing reliance on multi-systems”
“Impressive ambition and clear that all data is being managed much more smoothly now”
ReadyMembership has enabled the association to create a new partnership grade called ATTA for Action. This initiative links local charities and community projects with their members - travel industry suppliers and agents. The scheme will grow the reach of charities and enable travel companies to have a positive impact on the ground by supporting schemes in local communities.