We are excited to be joining a Memberwise Webcast to share practical knowledge and actionable strategies that can transform your membership organisation.
Membership organisations hold vast amounts of knowledge, but too often, it’s hidden in documents, reports, and complex resources that are difficult to navigate. Members and staff alike struggle to find the information they need, and technical questions often require the expertise of an internal specialist to provide answers.
In this webinar, we’ll show how AI-powered knowledge is changing this reality by going beyond simple search capabilities to provide expert-level answers in real time, making critical information accessible and streamlining staff workloads.
What you’ll learn:
- How AI can unlock complex organisational knowledge, helping both members and staff access critical information without waiting for a subject-matter expert
- How AI-powered knowledge retrieval supports technical, data-driven, or complex queries, not just customer service or admin tasks
- The impact of AI on reducing admin burden and enabling staff to focus on high-value activities
- How to personalise responses while maintaining data privacy and security
- Practical examples of AI’s ability to handle evolving terminology, complex documents, and structured data
Live Demo: Beyond Search – Expert Knowledge at Your Fingertips
This is not just about handling simple customer service questions. See how AI can:
- Answer in-depth and technical questions by retrieving and contextualising complex information hidden in long reports, policies, or guidelines
- Support members and staff in roles where technical precision matters without requiring manual intervention
- Understand and explain structured data such as tables and reports in a clear, actionable format
- Deliver faster, consistent answers to time-critical queries while ensuring accuracy and trust
Speakers:
Alex Skinner, CEO, Pixl8 and ReadyMembership
Aika Peto, Marketing Director, Pixl8